Legal

User Agreement & Terms of Service

Effective Date: March 16, 2026  •  Version 1.0

This User Agreement ("Agreement") governs your access to and use of the SellSig platform, including all AI coaching features, automation agents, and human output validation services (collectively, the "Service"). By subscribing to or using the Service, you agree to be bound by the terms of this Agreement.

1. Subscription Plans & Fees

1.1 Plan Tiers

SellSig offers three subscription tiers billed on a monthly basis:

  • The Solo Founder: $49/month (1 seat)
  • The First Sales Hire: $129/month (3 seats)
  • The Scaling Sales Leader: $499/month (11 seats)

Additional seats may be added at $49 per seat per month. Additional consulting (where applicable) is available at $300 per hour.

1.2 Billing

Subscriptions are billed monthly. You may cancel at any time with no cancellation penalty and no questions asked. Your access continues until the end of the current billing period. Unused time within a billing period is non-refundable, but no further charges will be made after cancellation.

2. Permitted Use

2.1 Intended Use

The SellSig platform is designed to support founder-led and early-stage sales teams in managing and coaching active sales deals. This includes use of the Coaching Mode and Doing Mode features for individual deal strategy, buyer analysis, outreach, and meeting preparation.

2.2 Authorized Users

Access to the Service is limited to the number of seats included in your subscription plan, plus any additional seats purchased. Each seat must correspond to a named individual at your organization. Sharing credentials across multiple individuals is not permitted.

3. Fair Use Policy

3.1 Coaching Mode

Coaching Mode requests are available on an unlimited basis across all subscription tiers, subject to this Fair Use Policy. Unlimited use is intended for active deal management activities including deal scoring, buyer profiling, objection handling, and strategic guidance.

3.2 Doing Mode Monthly Limits

Doing Mode requests are subject to the following monthly limits per account:

  • Solo Founder: 200 requests per month
  • First Sales Hire: 600 requests per month
  • Scaling Sales Leader: 2,000 requests per month

These limits are designed to accommodate normal use by active sales professionals. SellSig reserves the right to contact subscribers whose usage approaches or exceeds these limits to discuss usage patterns and, if necessary, to restrict access.

3.3 Prohibited Use Cases

The following uses are explicitly outside the scope of permitted use and constitute a violation of this Fair Use Policy:

  • Bulk prospecting, mass list generation, or large-scale contact database building using Doing Mode or any other platform feature.
  • Automated, scripted, or programmatic query inputs that simulate or substitute for normal human interaction with the platform.
  • Using the Service as a prospecting automation engine rather than an active deal coaching and management tool.
  • Using Doing Mode agents to generate high-volume, repetitive outputs that are not tied to specific active deals.

SellSig is a deal coaching platform. If your primary use case involves high-volume prospecting list generation, we recommend purpose-built tools such as Apollo.io or Clay, which are better suited to that workflow.

3.4 Enforcement

SellSig reserves the right to monitor usage patterns and to throttle, suspend, or terminate access for accounts that violate this Fair Use Policy. In most cases, SellSig will attempt to contact the subscriber before taking any restrictive action.

4. Output Validation Service

4.1 Scope of Validation

All subscription plans include human output validation by a Sales Professional. Output validation applies exclusively to AI-generated outputs produced within the SellSig platform that the subscriber has actively prompted. Validation is not available for:

  • Content generated outside of the SellSig platform.
  • Open-ended sales consulting, strategy sessions, or advisory services beyond the scope of the platform output.
  • Requests submitted through automated or scripted inputs.

4.2 Service Level

SellSig targets a 12-hour turnaround on validated outputs (best effort). This SLA applies during normal business hours and may be extended during weekends, public holidays, or periods of high demand. SellSig does not guarantee this turnaround time and it does not constitute a contractual obligation.

4.3 Validation Terms

Output validation hours (where applicable) are:

  • Allocated on a per-account basis, not per seat.
  • Valid only during an active subscription period.
  • Non-transferable and non-refundable.
  • Forfeited upon cancellation of the subscription.

5. First 100 Founders Offer

The first 100 subscribers to activate a paid SellSig subscription will receive complimentary 1:1 consulting hours with a Sales Professional, allocated as follows:

  • Solo Founder: 1 hour
  • First Sales Hire: 3 hours
  • Scaling Sales Leader: 11 hours

Complimentary consulting hours are allocated once at sign-up and are valid for 12 months from the date of subscription activation. They are not renewed monthly and do not accumulate. Unused hours expire at the end of the 12-month period or upon cancellation of the subscription, whichever comes first.

This offer is a launch exclusive and is not a permanent feature of any SellSig subscription plan. SellSig reserves the right to modify, extend, or discontinue this offer at its sole discretion.

6. Intellectual Property

SellSig retains all intellectual property rights in the platform, its underlying technology, AI models, prompt frameworks, and proprietary methodologies. Subscribers retain ownership of their own data, deal information, and any outputs generated through their use of the platform. Subscribers grant SellSig a limited license to process their inputs for the purpose of delivering the Service.

7. Data & Privacy

SellSig collects and processes subscriber data in accordance with its Privacy Policy, available at sellsig.ai/privacy. By using the Service, you consent to the collection and use of data as described in that policy. SellSig does not sell subscriber data to third parties.

8. Limitation of Liability

To the maximum extent permitted by applicable law, SellSig's aggregate liability to any subscriber shall not exceed the total fees paid by that subscriber in the three (3) months preceding the event giving rise to the claim. SellSig is not liable for indirect, incidental, consequential, or punitive damages of any kind.

9. Modifications to This Agreement

SellSig reserves the right to modify this Agreement at any time. Subscribers will be notified of material changes via email with at least 14 days' notice. Continued use of the Service after the effective date of any modification constitutes acceptance of the updated terms.

10. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. Any disputes arising under this Agreement shall be subject to the exclusive jurisdiction of the state and federal courts located in the Northern District of California.

11. Contact

Chris Phelan

Founder & Chief Sales Coach, SellSig

chris@sellsig.aisellsig.ai